- How will my energy service change?
- Is this something NEW?
- Why would my local utility let you do this?
- Why should I do this?
- Do I pay any fees?
- Who will send me my monthly bill?
- Who do I call in case of emergency?
- What other services does Astral Energy Provide?
- How do I get started?
- Can I lower my energy costs on my utility bill?
- How about green energy?
- Can I see the plan terms and conditions?
How will my energy service change?
Your energy service is made up of two parts, supply and delivery. You can choose Astral Energy as your supplier, which means we supply the electricity and natural gas for your home or business. Your local utility company (such as PSE&G, for example) will continue to deliver that electricity and natural gas to your home or business.
Is this something NEW?
The retail energy market is now deregulated, which means you have the freedom to choose Astral Energy for your supply of electricity and natural gas, which could save you money.
Why would my local utility let you do this?
Your local utility company cannot profit from the supply of energy; they derive profits from the delivery of the electricity and natural gas to your home. Astral Energy is licensed in your State as a qualified energy supplier in your utility's service area.
Why should I do this?
You do not have to switch to an alternate energy supplier and you may remain with your utility for your gas and electric service. But by choosing Astral Energy, you could lower your energy costs on the same electricity and/or natural gas you already receive.
Do I pay any fees?
There are no sign up or cancellation fees and no long-term commitments - you can switch back to your utility company at any time. However, it may take up to two (2) billing cycles to switch your supplier.
Who will send me my monthly bill?
Your local utility will continue to send you one bill for the costs of both your supply and delivery of energy. And, you still continue to just make one payment to your local utility.
Who do I call in case of emergency?
You will continue to call your local utility’s emergency hotline. Your local utility will still own and operate the equipment to deliver the electricity and natural gas to your home or business.
What other services does Astral Energy Provide?
In addition to your local utility service, Astral Energy can also provide you with emergency services. Issues with water heaters, furnaces, even central air conditioning and more can be serviced by Astral Energy.
How do I get started?
Simply call our toll free number 1-888-850-1872 with your utility account number to discuss switching your electric and/or natural gas supply to Astral Energy.
Can Astral Energy lower my energy costs on my utility bill?
Astral Energy has the buying power to get long-term supply at reasonable wholesale pricing directly from the companies who drill for natural gas or generate electricity. We pass the benefit from our wholesale purchasing directly to our customers in the form of competitive market rates.
How about green energy?
Green energy is the future, and Astral Energy is working to help make a future of natural, clean energy a reality. For more information on how Astral Energy is getting with the green movement, please contact us.
Can I see the plan terms and conditions?
Click here to view Terms and Conditions for your state.